What we Do

The Technology Excellence Group provides a complete range of services to help you maximize your customer relationships using Microsoft Dynamics CRM one of the best decisions a business can make. Our proven methodology and well established practices in Dynamics CRM has made the Excellence Group the most preferred partner in the region. Having an industry agnostic approach, we specialize in implementing and supporting CRM solution based on Microsoft Dynamics 365 as we completely understand that every business is unique and has very specific needs relating to how you do business so It is very important for you to have a trusted and reliable technology partner to work with.

Consulting

We design, build, deploy and support CRM application either powered by the Microsoft Cloud or on-premise.

Implementation

Transform your processes and systems with a proven implementation approach.

Integration

We curate and create unique combinations and configurations that match the exact needs of industry.

Digital-World1-500

Support

We have the expertise and certifications around Microsoft Dynamics 365,CRM, and Azure

Our consultants are committed to the success of each client engagement. Through deep experience and having completed hundreds of successful CRM projects, we help companies streamline their sales, marketing, and service operations by optimizing Dynamics CRM.

Dynamics CRM is a flexible business platform – not just a front office CRM application. This flexibility means your organization can define and manage information around the relationships most important to you. Our consultants are available to guide you in the implementation, deployment, and best practices.

Microsoft Dynamics CRM

Microsoft Dynamics CRM helps you drive consistent and measurable improvement in everyday business processes. Gain the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance sales, marketing, and customer service processes — along with native Microsoft Office Outlook integration — Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution. Following are the features and benifits of Microsoft Dynamics 365 CRM

  • Customer Engagement
  • Fully Integrated
  • Highly Scalable
  • Automate Your Sales Process
  • Automate Your Sales Lead System
  • Manage Opportunities Effectively
  • Real-Time Collaboration
  • Driver Best Practices
  • Access Data On Any Device
  • Maximize Every Opportunity
  • Target Your Marketing Efforts
  • Multi-Channel Campings
  • Improve Lead Scoring
  • Automate Workflows
  • Mobility-Optimized Platform
  • Measure Pipeline and Revenue
  • Improve Account Handling
  • Make Customer Service Effortless
  • Enhanced Collaboration
  • Streamline Service Scheduling
  • Monitor Channels for New Cases Automatically
  • Set Customer Service Expectations
  • Enhance Service with Insight
  • Analyze and Act on Market Intelligence
  • Spot Trends and Identify Key Influences
  • Connect With Your Customer